As a real estate professional, is there ever a situation,
while showing property or interacting with clients, when you are separated by a
distance greater than 21 feet? Probably
not.
The reason I ask is because I recently participated in a
training exercise during which we tested the 21-foot rule. This “rule” is simply a calculation of
reaction time and distance. It suggests that an average law enforcement
officer can draw his weapon and fire two shots at a man charging him with a
knife or blunt weapon in 1.5 seconds. An
average man can sprint 21 feet in about 1.5 seconds—hence the 21-foot rule.
Although this is a viable starting point for such a
calculation, the test is actually a bit skewed.
Consider that our test subjects knew what was happening or going to happen
during the exercise. They didn’t have to
overcome the time delay necessary to perceive a threat, identify a target and
execute. They just had to react.
By adding in extra time to perceive the threat and determine
a response, the 21-foot rule is more like a 45-foot rule! This is a significant distance that a
motivated assailant can cover before his target can actually react.
There is much value in understanding this rule—for law
enforcement professionals, as well as the civilian population in general. And especially for real estate
professionals.
What it means to the real estate professional is that we
must continue to tilt the field in our favor prior to meeting with
clients. It does us very little good to
train in self defense, master martial arts or even carry a weapon if we don’t
understand our limitations as illustrated, in part, by the 21-foot rule. Throughout our interactions with clients, assuming
they have bad intent, they will always be in a position to get to us before we
can respond.
Therefore, we must stay ahead of any potential threat. To do so:
*We must remain alert and aware at all times.
*We must trust our gut and act on our intuition.
*We must believe what we see and act accordingly.
*We must, must, must verify our clients fully before meeting
with them.
This last point is essential. It is critical to enter into client meetings
knowing that our clients are capable of completing the contemplated
transaction. Working with clients who
are not thoroughly scrutinized and really pre-approved does us no good.
It is also essential to know with confidence that our
clients are who they claim to be, that their identification isn’t fake and that
their “story” is legitimate. It does us
no good to discover contrary information within that 21-foot zone. Within that zone, we are clearly at risk
despite all our other precautions.
We’ll discuss more on how to thoroughly verify our clients
in coming posts.
Until then,Stay Safe!
No comments:
Post a Comment